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Star Hydraulics & Pneumatics, LLC. Warranty and Privacy Statement

Last modified: December 26, 2016

Star Hydraulics & Pneumatics, LLC. Limited Warranty

Star Hydraulics & Pneumatics, LLC. (“Star”) warrants to the buyer (“Buyer”) of Star’s products (“Products”) that the Products will be free from defects in materials and workmanship when properly installed and maintained and under normal conditions of use, for one year from the date of delivery of the Products to Buyer. Buyer’s remedy and Star’s liability for warranty claims is limited to the repair or replacement of the Products at no cost to Buyer, if the defect is covered by this Limited Warranty and if the Products are returned within one year of purchase, all as determined in Star’s sole discretion.

Warranty Claims:

To request warranty service, contact Star Customer Service at 708.453.3238 or sales@starhyd.com. Star will issue a Returned Material Authorization (RMA) number. Unless otherwise informed by Star Customer Service, Buyer must return the Product, freight prepaid, with the RMA number and a written explanation of the alleged defect. Star will reimburse freight costs if Star determines that there is coverage under this Limited Warranty.

Exclusions:

Modification, change, disassembly or repair of any Product by Buyer or any other party may void this Limited Warranty. Damage due to accidents, misuse, negligence, improper use, unintended use, storage or transport is not covered. Damage due to exposure to the elements or chemicals is not covered.

Limitations and Disclaimers:

THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY PROVIDED BY STAR FOR THE PRODUCTS. STAR ASSUMES NO OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCTS. STAR DOES NOT AUTHORIZE ANY PERSON OR ENTITY TO ALTER, AMEND OR OTHERWISE CHANGE THIS LIMITED WARRANTY IN ANY MANNER. STAR IS NOT RESPONSIBLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES OR EXPENSES BUYER MAY CLAIM RELATING TO THE PRODUCTS OR AS A RESULT OF THE USE OF THE PRODUCTS, INCLUDING BUT NOT LIMITED TO LOSS OF INCOME, DOWNTIME EXPENSES AND ANY OTHER COMMERCIAL LOSSES. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, STATUTORY OR OTHERWISE, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. STAR WILL NOT BE RESPONSIBLE FOR WARRANTY OR PRODUCT LIABILITY CLAIMS RESULTING FROM IMPROPER USE, MODIFICATION, ALTERATION, REPAIR, RECYCLING OR SALVAGE OF THE PRODUCTS BY BUYER OR THIRD PARTIES. STAR’S LIABILITY IN ALL EVENTS IS LIMITED TO AND SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCTS. THIS LIMITED WARRANTY COVERS ONLY DEFECTS WHICH ARE BROUGHT TO THE ATTENTION OF STAR IMMEDIATELY UPON DISCOVERY. ANY CLAIM BY BUYER WITH REFERENCE TO THE PRODUCTS FOR ANY CAUSE SHALL BE DEEMED WAIVED BY BUYER UNLESS SUBMITTED TO STAR IN WRITING WITHIN SEVEN DAYS FROM THE DATE BUYER DISCOVERED, OR SHOULD HAVE DISCOVERED, THE CLAIM.

Privacy Statement of Star Hydraulics & Pneumatics, LLC.

Star Hydraulics & Pneumatics, LLC. respects your privacy and our site visitors' information. We do not sell or rent to third parties any of the information collected via this website.

Information Collected

If you request or submit information to us by sending an Email or by filling out a "contact" form, we may save your Email address as well as any other information you provide on website forms submitted to us. This information may be used to contact you in the future by mail, Email, or phone to convey information about our products, services or solutions that we feel may benefit you.

Information Collected by Others

This notice addresses only Star Hydraulics & Pneumatics, LLC's website policy, and does not apply to sites that users access via links from our site. Star Hydraulics & Pneumatics, LLC. is not responsible for the information collecting policies of other sites, for the practices employed by websites linked to or from our website, or for the information or content contained therein. Often, links to other websites are provided solely on the basis that they may contain useful information for our website visitors. Users are advised to review the privacy policies of these other websites.

Cookies

This website may set cookies on your computer. A cookie is a text file that is placed on your computer by our web server and helps recall your use of this website. Cookies are uniquely generated and assigned to you.

We may also use one or more 3rd party tracking tools that utilize data collected to track and examine the use of www.starhyd.com and to prepare reports regarding our website's usage. These 3rd party tracking tools do not collect personally identifiable information.

Other Information We Collect

Star Hydraulics & Pneumatics, LLC. may keep track of technical information about your computer or mobile device, such as the browser type and version, browser plug-in types and versions and operating system of your computer; the Internet Service Provider (ISP) or other provider you use to access this website, links on this website and certain of our services; and your internet protocol (IP) address, location and time zone setting. To help us understand the use of this website by users, improve your site experience and aid us in marketing and managing this website and our services, we may also collect information as to how you were directed to this website and our services, how you navigate around them, what products or services you browse, which external websites or links you access from this website. This information may be used, among other things, in the reporting, marketing and analysis of this website and its services and features and may be shared with our affiliates, suppliers, providers and/or their and our respective agents and contractors.

Updating, Correcting, and Deleting Personal Information

If you would like to have your personal information updated, corrected or removed from our records, please send us an Email with "Update/Correct or Remove personal information" in the subject line to sales@starhyd.com

Opting Out Of Email

You can choose to opt out of receiving email from Star Hydraulics & Pneumatics, LLC. at any time. Star Hydraulics & Pneumatics, LLC. markets some of its own products and services by email. Every email sent from Star Hydraulics & Pneumatics, LLC. will include appropriate unsubscribe instructions. Opting out of email offers for a specific Star Hydraulics & Pneumatics, LLC. service only opts you out of that service. To opt out of all email marketing messages from Star Hydraulics & Pneumatics, LLC. you must send an email to sales@starhyd.com from the email address you wish to unsubscribe. Please clearly state in your email, "Unsubscribe me from all Star Hydraulics & Pneumatics, LLC. email marketing." This is the only way to assure that you no longer receive email advertising messages from Star Hydraulics & Pneumatics, LLC.

Data Security

We use reasonable precautions to keep user information disclosed to us secure. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place commercially reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We may disclose information we collect to third parties, under contract to us, as required to operate this website, provide certain services or features offered by this website or to perform business functions on our behalf. We will only release this information to those companies that we believe to be responsible. However, we are not responsible for any breach of security or for any actions of any third parties who receive the information. Also, once information has been provided to a third party, it is out of the control of Star Hydraulics & Pneumatics, LLC. and subject to the policies of that third party.

Children

This website is not intended for use by children, and the terms and conditions governing the use of this website and its features require that you must be at least 18 years old to use them.

Legally Compelled Disclosure of Information

Star Hydraulics & Pneumatics, LLC. may disclose information when legally compelled to do so: when we, in good faith, believe that the law requires us to do so or for the protection of our legal rights.

Periodic Policy Changes

Please note that Star Hydraulics & Pneumatics, LLC. reviews its privacy practices from time-to-time (i.e. to track technology and/or legal changes), and that these practices are subject to change. To ensure continuing familiarity with the most current version of our privacy policy, please bookmark and periodically review this page.

This policy statement is made in the name of Star Hydraulics & Pneumatics, LLC. and is effective as of the date last modified as noted above. This statement does not create an agreement between Star Hydraulics & Pneumatics, LLC. and users, and as such, does not create any legal rights for any party.

Contact Us:

Star Hydraulics & Pneumatics, LLC.
2727 Clinton St.
River Grove, IL 60171

Phone: 708.453.3238
Fax: 708.453.0297
Email: sales@starhyd.com
Website: www.starhyd.com

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